Terms & Conditions

Welcome to QAF Perfumes. These Terms & Conditions (“Terms”) govern your use of our website, purchase of our products, and any services we provide. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Information

  • Business Name: QAF Perfumes
  • Location: Kerala, India
  • Payment Gateway: Razorpay

These Terms are subject to Indian laws and regulations, and disputes will be handled within the jurisdiction of Kerala, India.

2. Eligibility

  • You must be 18 years or older to place an order on our website.
  • By using our website, you confirm that the information you provide is true, accurate, and complete.

3. Products & Availability

  • We make every effort to display accurate product descriptions, images, and availability.
  • However, product colors, packaging, and appearance may vary slightly due to photography and screen settings.
  • QAF Perfumes reserves the right to discontinue, modify, or limit quantities of products without prior notice.

4. Orders & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payments are processed securely via Razorpay, which supports cards, UPI, wallets, and net banking.
  • We do not store your complete payment details on our servers.
  • An order is considered confirmed only after successful payment and order acknowledgment from us.

5. Shipping & Delivery

  • Orders are shipped to the address provided by you at checkout.
  • Estimated delivery times will be displayed at checkout but may vary due to courier delays, holidays, or unforeseen circumstances.

it will approximately take 5 to 7 days for the product to be delivered

  • We are not responsible for delays caused by courier companies or external factors beyond our control.

6. Returns & Refunds

Our Refund & Returns Policy applies to all purchases. Key points include:

  • Returns are accepted only for damaged, defective, or incorrect products.
  • Refunds are processed within 7–10 business days via Razorpay once approved.
  • Opened or used perfumes are non-returnable due to hygiene reasons.

For full details, please review our Refund & Returns Policy.

7. Cancellations

  • Orders may be canceled only before dispatch.
  • Once shipped, cancellations are not possible.
  • Refunds for canceled orders (before dispatch) will be processed through the original payment method.

8. User Responsibilities

By using our website, you agree:

  • Not to use our services for fraudulent, unlawful, or abusive activities.
  • Not to copy, reproduce, or distribute our content, images, or trademarks without prior written consent.
  • To provide accurate contact, shipping, and billing information when placing an order.

9. Intellectual Property

  • All content on this website, including logos, text, images, designs, and product packaging, is the property of QAF Perfumes.
  • Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

10. Limitation of Liability

  • QAF Perfumes is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Perfume sensitivity varies by individual. We recommend a patch test before full use, and we are not responsible for allergic reactions.
  • Our maximum liability, if proven, shall not exceed the amount paid for the product in question.

11. Privacy & Data Protection

  • Your personal information is handled as per our Privacy Policy.
  • Payment information is securely processed by Razorpay.
  • We do not share or sell your personal data to third parties, except as required for order fulfillment or legal compliance.

12. Third-Party Services

  • Our website may contain links to third-party websites (e.g., courier tracking, promotions).
  • QAF Perfumes is not responsible for the content, accuracy, or policies of third-party sites.

13. Termination of Services

We reserve the right to suspend or terminate access to our website or services if:

  • You violate these Terms.
  • Fraudulent or suspicious activity is detected.
  • Required by law or regulatory authorities.

14. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.
  • Any disputes shall fall under the jurisdiction of courts in Kerala, India.

15. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page, and continued use of our website implies acceptance of the revised Terms.

16. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Email: support@qafperfumes.shop
Phone: +91-8589992615
Address: QAF Perfumes, Kerala, India