Privacy Policy
At QAF Perfumes, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b) Payment Information
- Card details, UPI, wallets, and net banking details are processed securely by Razorpay, our payment gateway partner.
- We do not store your full card or banking details on our servers.
c) Order Information
- Products purchased, order history, preferences.
d) Technical Information
- IP address, browser type, device details, operating system.
- Cookies and tracking information to improve your browsing experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders.
- To communicate regarding your purchase, delivery, or inquiries.
- To provide customer support.
- To improve our website, services, and product offerings.
- To send promotional offers, newsletters, or updates (only if you opt in).
- To comply with legal and regulatory requirements.
3. Sharing & Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share information in the following cases:
- With Razorpay for payment processing.
- With logistics and courier partners for order delivery.
- With service providers who assist us in website hosting, analytics, or marketing.
- If required by law enforcement, government authorities, or legal obligations.
4. Razorpay Payment Gateway
- All online payments at QAF Perfumes are processed through Razorpay’s secure platform.
- Razorpay follows industry-standard PCI-DSS compliance to protect your financial information.
- Sensitive details like your card number, CVV, or UPI PIN are not stored on our website.
5. Data Retention
- We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
- Once no longer required, your data is securely deleted or anonymized.
6. Cookies & Tracking
- We use cookies to personalize your experience, remember preferences, and analyze website performance.
- You may choose to disable cookies in your browser, but some features of our website may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access and review your personal data.
- Request correction or updates to your data.
- Opt out of marketing communications.
- Request deletion of your personal information, subject to legal or transactional requirements.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact Us
If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact us:
📧 Email: support@qafperfumes.shop
📞 Phone: +91-8589992615
📍 Address: QAF Perfumes, Kerala, In